Rachael Powell

Non Executive Director, Former Chief Customer Officer (Xero), Mentor
Seek, Launch Vic

Areas of Expertise:

  • Strategy
  • Global Sales
  • Marketing
  • Communications / Public Relations
  • Digital / Technology
  • Customer Experience
  • Human Resources
  • Leadership
  • SAAS Financial Services


Rachael is currently a Non Executive Director of SEEK and a mentor to  LaunchVic. Until the end of 2023, Rachael was the Chief Customer Officer at Xero, a small business platform that serves over 3.7 million subscribers globally. Rachael grew revenue circa 30% year on year over her tenure.    

Throughout her 25 year career as a global  executive, Rachael has proven her cross-disciplinary leadership capabilities across business development, sales, strategy, marketing, communications, human resources and customer experience functions. She has extensive experience in both the SAAS financial services and technology industries serving in global leadership positions at companies including IBM and Xero.


Services Offered

Business strategy, consulting, coaching, mentoring, leadership development, marketing & communications strategy, HR consulting, digital & technology

The manifestation of true female empowerment and leadership